In conjunction with Melbourne Airport and ServiceQ, IKON is proud to support the Stepping Forward Program. A platform that underpins excellence in customer service. Since the Programs introduction, our entire workforce has been trained in the seven customer service fundamentals, resulting in increased customer satisfaction and employee confidence. The Stepping
Automation without good testing can result in a lot of activity, but little value. IKON has been testing the use of robotics for many years and with the improvement of technology and good testing introduced robotics in many of our sites. Fully automated, multi-application cleaning robots create efficiencies by enabling
We are proud to be partnered with Queen Victoria Market, where initiatives and collaboration meet, we have been able to achieve outstanding results together. Queen Victoria Market’s (QVM) ambitious goal to reach zero carbon and send zero waste to landfill by 2027 is on track to be achieved. …Cleaning and
With the evolving outbreak of COVID-19, customers more than ever are turning to IKON Services as a trusted brand to deliver bespoke solutions that support their cleaning objectives. In response to growing demand to create cleaner, safer communities and workplaces – IKON has developed a range of innovative services delivering